Fax infrastructure
Fax Servicebuilt for resellers, not just users.
A multi-tenant fax platform for ITSPs and MSPs. Onboard resellers, provision numbers, set per-tenant billing caps, and deliver faxes by email — all from one admin portal.
Built-in
Multi-tenant support
Per-partner
Reseller isolation
Email + portal
Fax delivery
Fully custom
Billing tiers
Real-time platform health — always in view
The dashboard shows today's fax count, 7-day success rate, active tenants, and outbound queue depth at a glance.
Traffic is broken down by tenant so you can quickly identify which account caused a spike or failure.
Platform Dashboard
Last 7 days36
Faxes (24h)
61
Faxes (7d)
85.2%
Success
7
Tenants
Fax volume by tenant (7d)
Recent failures
Every fax, every DID — one searchable log
Filter every inbound and outbound transmission by direction, tenant, status, and page count. Expand any row for full session details.
Manage your DID inventory — assignments, unassigned pool, and carrier numbers — without raising a carrier ticket.
Fax activity log
Efax Business
Jun 18 3:40 pm
Gyro Industries
Jun 18 3:09 pm
Efax Business
Jun 18 3:08 pm
Gyro Industries
Jun 18 2:54 pm
Efax Business
Jun 18 2:54 pm
Meridian Legal Group
Jun 18 1:32 pm
DID inventory — 5 numbers
Coastal primary
Coastal Realty Partners
Meridian primary
Meridian Legal Group
Harborview primary
Harborview Medical
White-label reseller accounts out of the box
Create partner accounts for resellers. Each partner sees only their own tenants and logs in with their own credentials.
Add a reseller in seconds: name, email, done. Tenants can be created under any partner immediately.
Partners
NorthStar Communications
ops@northstarcomm.example
Pacific Fax Solutions
support@pacificfax.example
Direct
admin@direct.example
Tenants · 7 total
Meridian Legal Group
NorthStar Communications · 1 DID · 4 users
Efax Business
Direct · 1 DID · 3 users
Coastal Realty Partners
Pacific Fax Solutions · 1 DID · 1 users
Per-tenant usage visibility and custom billing tiers
See page volume, inbound vs outbound, and percentage of cap for every tenant in real time. Near-limit flags appear before clients hit their ceiling.
Billing plans set user caps, page limits, and enforcement rules per tier. Add custom tiers without code changes.
Usage report
June 2026896
Total pages
7
Tenants
0
Near limit
0
Over limit
Meridian Legal Group
1,200 page cap
Efax Business
500 page cap
Coastal Realty
Unlimited
Harborview Medical
500 page cap
Send and receive faxes directly over email
Users send faxes by attaching a PDF to an email. Inbound faxes arrive as PDF attachments in the recipient's inbox.
Email templates are configurable per tenant: logo, reply-to address, footer, and subject line. Resellers can brand the experience for their clients without involving your support team.
Billing plans
Enterprise
Large deployments, unlimited pages
Professional
Higher volume & more users
Starter
Small teams, moderate volume
Email template · Inbound fax
New fax received — Meridian Legal Group
fax@yourdomain.com → user@meridian.example
You have received a new fax from +1 (555) 201-4832.
Pages: 3 · Received: Jun 18, 2:54 PM
Template customised per tenant · Supports custom logo, footer, and reply-to address.
Ready to add fax to your portfolio?
Talk to our team about provisioning DIDs, connecting your carrier trunks, and getting your first reseller portal live. Most ITSP deployments are up within a business day.