AI Agents — Plan Selection
AI Agents for your PBX clients.
Deploy AI voice agents as registered extensions directly on your clients' PBX system. Full control, zero platform dependency. Choose the tier that matches the intelligence level each client needs.
Dispatch
Up to 15 AI Agents · per month
- Inbound call reception & greeting
- Business hours & after-hours routing
- Basic post-call reports
- Basic sentiment scoring
- Platform dashboard & call log
- User portal access
Specialist
Up to 30 AI Agents · per month
- All Dispatch features
- Knowledge base & document analysis
- SmartVoicemail integration
- Email reports — sentiment, direction, conversation
- Full call transcripts
- Multiple voice models
- Per-agent system prompt
Command
Up to 150 AI Agents · per month
- All Specialist features
- Outbound call campaigns
- Outbound call reports
- Google Calendar integration
- Bring Your Own API Key (BYOK)
- Admin portal & multi-client API key management
- Priority integration access
Flat monthly pricing — scale up to your plan's agent limit. No contracts.
Why PBX-Native
Your clients' environment. Your control. No middle layer.
Traditional hosted AI agents live on someone else's platform — meaning calls route through a third party, you have limited visibility, and clients have zero ownership. MyVoiceHub AI Agents deploy as registered extensions directly on your client's PBX system. They look and behave like any other extension, but with full AI intelligence behind them.
Deploy as PBX Extensions
AI agents register as real extensions on the client's own PBX — fully integrated into existing call flows, IVRs, and hunt groups with zero reconfiguration.
MSP/ITSP Stays in Control
No calls route through our servers. Your client owns the system, the numbers, and the routing. You manage the AI layer — they keep everything else.
Bring Your Own API Key
On the Command tier, each client can supply their own OpenAI API key. Costs stay with the client, margins stay with you.
Growing Integration Library
SmartVoicemail, Outbound Caller, and Google Calendar are live today. New integrations are added as the platform evolves — Command clients get priority access.
Traditional hosted AI agents
- Calls route through the provider's infrastructure
- Client has no ownership of the agent configuration
- Separate system from the existing PBX ecosystem
- Opaque cost structure — provider controls API usage
- Limited integration with existing call flows
MyVoiceHub — PBX-native
- Agents registered as extensions on the client's own PBX
- Full configuration ownership — client controls the extension
- Seamlessly blends into existing IVRs and hunt groups
- BYOK on Command tier — client's API costs stay with client
- Hours logic, routing, and context all controlled from portal
Feature comparison
| Feature | Dispatch | Specialist | Command |
|---|---|---|---|
| After-hours Routing - Calls outside hours follow a separate, configurable context and routing path. | check | check | check |
| Basic Post-call Reports - Structured summary of caller intent, outcome, and interaction per call. | check | check | check |
| Basic Sentiment Scoring - Positive / neutral / negative sentiment tagged on every completed call. | check | check | check |
| Business Hours Logic - Agents execute different behaviour inside and outside business hours. | check | check | check |
| Call Log & History - Searchable record of every call with duration, agent, and tags. | check | check | check |
| Inbound Call Reception - AI answers every inbound call as a registered PBX extension. | check | check | check |
| Platform Dashboard - Live view of active calls, agents online, and today's call volume. | check | check | check |
| User Portal - Web-based portal for reviewing call history and agent activity. | check | check | check |
| Email Reports — Conversation - Full conversation summary delivered by email after each interaction. | — | check | check |
| Email Reports — Direction - Reports segmented by inbound vs. outbound call direction. | — | check | check |
| Email Reports — Sentiment - Automated email summaries grouped or filtered by caller sentiment. | — | check | check |
| Full Call Transcripts - Complete text record of every call, stored and searchable in the portal. | — | check | check |
| Knowledge Base (Document Analysis) - Agents analyse your uploaded documents to answer caller questions accurately. | — | check | check |
| Multiple Voice Models - Choose from a range of AI voice styles per agent. | — | check | check |
| Per-agent System Prompt - Custom instructions and persona configured independently per agent. | — | check | check |
| SmartVoicemail Integration - Context-aware missed-call handling with keyword triggers and secondary logic. | — | check | check |
| Admin Portal - Full administrative control over agents, clients, keys, and integrations. | — | — | check |
| Bring Your Own API Key (BYOK) - Clients supply their own OpenAI API key to offset platform costs. | — | — | check |
| Google Calendar Integration - Agents check availability and create bookings on any calendar with an open API. | — | — | check |
| Multi-client API Key Management - Manage separate API keys per client account from the admin portal. | — | — | check |
| Outbound Call Campaigns - Agents work through a contact list autonomously — surveys, follow-ups, data intake. | — | — | check |
| Outbound Call Reports - Attempt-level reports for every outbound call with outcome and sentiment. | — | — | check |
| Priority Integration Access - Early access to new integration modules as they are released. | — | — | check |
| Price | $349/mo | $799/mo | $2,000/mo |
★ Command-only features marked with the sparkle icon.
Ready to deploy AI agents on your clients' PBX?
Start with Dispatch and scale as your clients' needs grow. No hosting changes required — just configure and register.